Quality Policy Statement
It is the Policy of Specific Tools & Techniques Limited to provide exceptional Engineering Services (Electrical, Mechanical and Civil) and Facility Management of the highest standard at all times conforming to local and international standards and satisfying customers’ needs or contractual requirements without compromising compliance with relevant statutory /regulatory requirements.
The Management believes that business performance is dependent on continuous improvement of company’s processes, complete customer satisfaction and meeting our legal obligations, codes of practice and industry standards.
Therefore, we will:
Provide customers with high quality installations and services which meet the needs and expectations of our customers and interested parties and are fit for their purpose.
Promote the culture of continual improvements of the Quality Management System and the philosophy of getting things “right first time” by ensuring risk assessment fundamentals are integrated in all business processes.
Develop the skills and competencies of the employees to maximize their potentials and ensure their contributions and productivity match the business needs and the stakeholders’ goals
Pursue improvements in methods, standards, tools, etc. by setting, reviewing and communicating quality objectives to develop the business and respond to changing market requirements.
Comply with regulatory and other requirements
This policy commitment will be subject to periodic review as the need may arise and forms our framework for development of our quality objectives.
MD/Chief Executive Officer